How do I make changes to my subscription?Updated 5 hours ago

You can manage your subscription at any time through your Neutonic account.

To ensure your next order is affected, please make any changes at least 5 days before your next billing date.

From your Neutonic account, you can:

• Change your delivery frequency
• Skip your next order
• Pause your subscription
• Update your next billing date
• Add or remove products (where available)
• Update your delivery address
• Update your payment method
• Cancel your subscription

To update your subscription:

1. Sign in to your Neutonic account
2. Select the subscription you'd like to manage
3. Make the changes you'd like to your subscription
4. Save or confirm your changes

Your subscription will automatically update with the new settings for future orders.

Please note:

• Changes can only be applied to orders that haven't yet been processed.
• If your next order has already been processed, your changes will apply to the following renewal.
• If you need any help managing your subscription, please contact our Customer Support team at [email protected].