How do I track my order?Updated 14 days ago

Once your order has been dispatched, you'll receive a shipping confirmation email containing your tracking information.

Please allow up to 1–2 business days for your tracking information to become active. During this time, you may not see any updates while the courier processes your parcel.

Simply click the tracking link in your shipping confirmation email to view the latest updates on your delivery.

For international orders, your parcel may be transferred between multiple courier networks as it travels to your destination country. During this process, your tracking page may update with a new courier or tracking reference. This is completely normal and allows your parcel to continue its journey with the local delivery partner.

If your tracking hasn't updated after a few business days, don't worry. Tracking updates can occasionally take a little longer to appear, particularly while your parcel is moving between countries or awaiting customs clearance.

If you haven't received your shipping confirmation email, please check your spam or junk folder.

If you still can't find it, or you have any questions about your delivery, please contact our Customer Support team at [email protected] and we'll be happy to help.