What do I do if my item(s) arrives damaged?Updated 14 days ago

We're sorry to hear your order arrived damaged.

If your item arrives damaged, or there's an issue with the product itself, please contact our Customer Support team as soon as possible. To help us resolve this as quickly as possible, please include:

1. Your order number
2. Clear photos of the damaged item and any outer packaging
3. A brief description of the issue

If the issue relates to the product itself, please also include the batch number, which can be found:

• On the bottom of cans
• On the bottom of Brain Capsule bottles
• On the box for Focus Blend sachets and Creatine sachets

Once we've reviewed the information, we'll arrange the most appropriate resolution as quickly as possible.