How do I manage my subscription?Updated 5 hours ago
Managing your subscription is quick and easy through your Neutonic account.
To ensure your next order is affected, please make any changes at least 5 days before your next billing date.
From your Neutonic account, you can:
- Update your delivery frequency
- Skip your next subscription shipment
- Update your next billing date
- Add or remove products (where available)
- Update your delivery address
- Update your payment method
- Cancel your subscription
Simply sign in to your Neutonic account, select the subscription you'd like to manage and make any changes you need. Your subscription will automatically update for future orders.
Please note:
- Changes can only be applied to orders that haven't yet been processed
- If your next order has already been processed, your changes will apply to your following renewal
- If you need any assistance, our Customer Support team is always happy to help. Please contact us at [email protected].