What is your shipping policy?Updated 5 hours ago

We aim to dispatch all orders as quickly as possible.

Orders placed before 12:00pm (GMT) on weekdays are usually dispatched the same working day.

Next Day Delivery is only available for orders placed before 12:00pm (GMT) on weekdays.

Shipping costs are calculated at checkout based on your delivery location, the products ordered and the weight of your parcel.

Please note that all delivery times are estimates and begin from the date your order is dispatched.

International orders

We currently ship to the United Kingdom, Europe, United States and Australia.

International orders may occasionally take longer than expected due to customs processing, border controls or local courier delays. For some destinations, your parcel may also be transferred between different courier partners before being delivered. This is a normal part of the delivery process and your tracking information will update accordingly.

Orders shipped outside the UK may be subject to customs duties, import taxes or handling fees depending on your destination country's regulations. For more information, please see our Do I Have to Pay Customs or Import Charges? article.

Failed deliveries

Please ensure your delivery address is correct before placing your order.

If a delivery cannot be completed and your parcel is returned to our warehouse, we'll automatically refund the cost of the products once they have been received back. Shipping charges are non-refundable.

Need more information?

You can find more information in our Help Centre:

If you have any questions about your order, our Customer Support team will be happy to help. Please contact us at [email protected].

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